Wun BD Privacy Policy — Your Data Is Safe With Us

Wun bd (wunbd.bet) is an online gaming platform serving Bangladeshi users. We believe the protection of your personal information is a fundamental right. That's why our Privacy Policy is built on complete transparency — no complex legal language, just plain and direct communication.

This Privacy Policy ("Policy") explains what information we collect when you use the wun bd platform, how we use it, who we may share it with, and what steps we take to protect it. By using the wun bd website, mobile app, or any of our services, you agree to this Policy.

Our privacy policy is built in line with international GDPR standards and best practices in data protection. We never sell or share your personal information with third parties without your consent.

Wun bd collects different types of information depending on the situation. Details are outlined below:

Information provided at registration

When you create an account with wun bd, we collect the following information:

• Full name (as per National ID)
• Mobile number & email address
• Date of Birth & Gender
• Current address (division, district, upazila)
• Preferred language & currency

KYC Verification Timeline

Before your first withdrawal, or when required for security purposes, we may request:

• National ID card photo (front and back)
• Passport or driving license
• Selfie or liveness check
• Bank account or mobile financial service details

Automatically collected information

When you use wun bd, certain technical information is collected automatically:

Wun bd uses your information only for specific, legitimate purposes. We never use your data for anything unnecessary. The main reasons we process your data are:

• Account Management: For registration, login, password reset, and profile updates.
• Payment Processing: To ensure secure transactions for deposits, withdrawals, and bonus payments.
• Identity Verification: For age verification, KYC processing, and anti-money laundering compliance.
• Customer Support: To review your account history when resolving complaints or inquiries.
• Responsible Gaming: To detect unusual gaming patterns and intervene when necessary.
• Security & Fraud Prevention: To detect suspicious activity and keep the platform secure.
• Personalized Experience: To send you game recommendations and offers tailored to your preferences.
• Legal Obligations: To comply with applicable laws and regulatory guidelines.

Wun bd never sells your personal information. However, limited data may be shared in the specific circumstances outlined below:

Service Provider Partners

Wun bd works with a number of trusted third-party providers who deliver specific services on our behalf. These include payment gateway providers, KYC verification agencies, game software providers, and technology infrastructure suppliers. Each partner receives only the data necessary for their role and is bound by confidentiality agreements.

Disclosure of Information for Legal Reasons

We may be legally required to disclose information in the following circumstances:

• To comply with court orders or valid legal processes
• To assist in investigations related to money laundering or terrorism financing
• At the Request of Regulatory Authorities
• In matters of national security or emergency situations

Where permitted by law, we will endeavor to notify you in advance in such situations.

Wun bd uses cookies and similar tracking technologies on its website and app to help improve your browsing experience.

You can manage or delete cookies at any time through your browser settings. Keep in mind that disabling essential cookies may cause certain platform features to stop working.

Wun bd uses industry-leading technology to protect your data. Our security infrastructure operates on the following layers:

• SSL/TLS 256-Bit Encryption: All data transfers take place over encrypted channels, making it virtually impossible for unauthorized parties to intercept.
• Two-Factor Authentication (2FA): OTP or an authenticator app can be used when logging into your account.
• Database Encryption: All stored sensitive information is kept in encrypted form.
• Firewall & DDoS Protection: Advanced security technology is applied at the server level.
• Regular Security Audits: Regular security testing is conducted by independent third-party experts.
• Limited Access Policy: Only authorized personnel can access data on a need-to-know basis.

Wun bd retains your data only for as long as necessary — no longer. Retention periods by data type are listed below:

• Account Information: For the lifetime of your account and 5 years after closure (as required by law).
• Transaction Records: 7 years (as required by financial regulations).
• KYC Documents: 5 years after account closure.
• Gaming History: 3 years, or until responsible gaming monitoring requirements are no longer applicable.
• Support Contact: 2 years.
• Cookies Data: 30 days to 1 year (depending on cookie type).

Once the applicable retention period ends, your data is securely deleted or anonymized so that you can no longer be identified in any way.

As a wun bd member, you have the right to full control over your own data. You may exercise any of the following rights at any time by emailing support@wunbd.bet: